Advice
The Bureau offers a wide range of free, impartial, confidential and independent advice. All advice can be grouped into one of the following general areas: -
1) State Benefit
2) Consumer Issues
3) Employment
4) Housing
5) Legal Affairs
6) Relationships and Family
7) Tax
8) Utilities
9) Debts
10) Other
Typical advice topics include: -
1) Communications
2) Travel, Transport & Holidays
3) Immigration & Nationality
4) Administration of Justice
5) Education
6) Employment
7) National, International & Human Rights
8) Family & Personal
9) Social Security
10) Health
11) Housing
12) Taxes & Duties
13) Consumer & Debt
14) Leisure
We advise on many issues within these categories. Here are some examples: -
Social Security - benefit claims, filling in forms, helping people get back to work.
Consumer Rights - rights/responsibilities.
Debt - budget, repayment, negotiation.
Employment - terms/conditions, contracts, rights, redundancy/dismissal.
Family/Relationships - family disputes, disputes with neighbours, others who can help.
Housing - tenancy agreements, repairs, harassment, mortgage/rent arrears negotiation, homelessness.
Legal - going to court, claiming compensation, entitlement to legal aid, complaints against solicitors/police.
Immigration/Nationality - asylum, separation from families abroad.
Tax - income tax, VAT, council tax, help with forms.
An example of the CAB service: Doorstep Sales
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